Frequently Asked Questions

Frequently Asked Questions

Learn more about the BitWP WordPress hosting platform and the team behind it.

Who is the team behind BitWP?

BitWP is brought to you by the fine people at EP4 Corporation.

Located in Quebec City, Canada, we have 10+ years of experience building and hosting WordPress, BuddyPress and WooCommerce solutions. We are working with SMBs, nonprofits, corporations and government agencies to create expertly engineered websites, ecommerce solutions and enterprise social networks.

Digital Ocean and Google Cloud provide our infrastructure, and sites can be created in the New York region. More regions are coming soon.

We make it incredibly easy for you: no credit card required. However, if you want to keep your site active after the trial period, you should convert your trial by adding a credit card.

If you do not convert your trial by adding a credit card and selecting a plan, your site will be destroyed. We will not be able to recover your data.

We make it incredibly easy to get started and provide several technical advantages – such as a thoroughly optimized stack, built-in load balancing and automatic node failover.

We believe our platform should adapt to you, and not the other way around. There are no restrictions to the plugins you can use, and developer-friendly tools (such as SSH, SFTP, Git, and WP-CLI) are included with every plan.

This step is required because we need to make sure you own the domain before our load-balancers begin sending requests to your site. Don't worry, it only takes a minute.

Still have questions? Get in touch

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